Modern slavery is a crime and a violation of fundamental human rights. It encompasses slavery, servitude, human trafficking and forced labour. Proficient Community Care Services Limited has a zero-tolerance approach to any form of modern slavery and human trafficking. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chains.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes Proficient Community Care Services’ slavery and human trafficking statement for the financial year ending 2021.

This statement sets out the steps that Proficient Community Care Services Limited has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.

 

Our Business

Proficient Community Care Services Home Care

Proficient Community Care Services was registered by the QCC in September 2020 to provide home care and support for people who cannot independently look after themselves in the community. Our organisation provides services to older adults and adults in their own home (or anywhere they might be living at the time) at times which is convenient to them, and in ways that they are most comfortable with and find agreeable. Our service is run by sound principles. Most importantly is the belief that the rights of service users are paramount. Proficient Community Care Services strives to be at the heart of the local community and is working in partnership with local authorities to deliver the best care possible.

Proficient Community Care Services Limited implements its business strategy in an ethically, socially and environmentally responsible manner. We fully acknowledge our responsibility to respect human rights as set out in the International Bill of Human Rights. The IBHR informs all of our policies related to the rights and freedoms of every individual who works for us, either as a direct employee, agency worker or indirectly through our supply chain. We are also committed to implementing the United Nations Guiding Principles on Business and Human Rights throughout our operations. Respect for the dignity of the individual – and the importance of each individual’s human rights – form the basis of the behaviours we expect in every workplace nationally.

We will not accept any form of discrimination, harassment or bullying and we require all of our managers to implement policies designed to increase equality of opportunity and inclusion for all employees including agency workers. We have also developed and implemented policies and processes which are intended to extend these commitments through our supply chain.

Policies

We have several internal policies to ensure that we are conducting business ethically and transparently. These include:

  • Human Rights policy and our Ethics Policy where we confirm that we will not tolerate or condone the abuse of human rights within any part of our business or supply chains and will take seriously any allegations that human rights are not properly respected
  • Whistleblowing Policy, aimed principally at our employees but also available to others working in our supply chains which encourages staff to report any wrongdoing which extends to human rights violations like Modern Slavery. All reports will be fully investigated and appropriate remedial actions are taken and we will work closely with social care and health providers ensuring that our policies and procedures dovetail with local procedures and best practice
  • A robust recruitment policy, including conducting eligibility to work in the UK checks for all employees to safeguard
  • Employee Code of Conduct consistent with any professional codes of conduct
Direct Communication
The Company encourages members of the public or people not employed by us to write, in confidence, to raise any concern, issue or suspicion of modern slavery in any part of our business.

Suppliers

We seek to partner with suppliers who uphold our high standards of social, environmental and ethical conduct providing safe working conditions, treating workers with dignity and respect, acting fairly and ethically and using environmentally responsible practices where practicable. To ensure all those in our supply chain including contractors meet this standard we have in place a supply chain compliance programme. 

  • The percentage of suppliers who sign up to an appropriate code / provide their own modern slavery statements 
  • We will remove any suppler or organisation from our supplier list should any reports of modern slavery be notified  
  • Our Recruitment Policy includes verification of Right to Work Eligibility, DBS checks and UKBA (UK Border Agency) compliance ensuring that we safeguard against human trafficking and forced labour.

 

Risk Assessments

Our supply chains include procurement of staff, consumables, facilities maintenance, utilities and waste management. We have conducted a risk assessment and will ensure that we will take further steps to ensure that we support the eradication of modern slavery, that staff understand how to recognise modern slavery and the appropriate safeguarding reporting processes are followed should there be concerns within our supply chains, with customers or suppliers.

Due diligence processes for slavery and human trafficking

We conduct due diligence on all suppliers before allowing them to become a preferred supplier. We include an online search to ensure that particular organisation have never been convicted of offences relating to modern slavery and we include our modern slavery policy as part of our contract with all suppliers. Suppliers are required to confirm that no part of their business operations contradicts this policy. As part of our contract with suppliers, they confirm to us that:

 

  1. They have taken steps to eradicate modern slavery within their business
  2. They hold their suppliers to account over modern slavery
  3. For UK based suppliers, they pay their employees at least the national minimum wage/national living wage (as appropriate) and to ensure that within their supply chains, where UK based suppliers have overseas supply chains, that their employees’ pay is consistent with their national minimum wage requirements, working conditions are safe and fair, there is no child labour and working hours are not excessive
  4. We may terminate the contract at any time should any instances of modern slavery come to light.

As part of our initiative to identify and mitigate risk we:  

  • We will work closely with our suppliers to ensure that they have taken all reasonable measures to comply with the Modern Slavery and Human Trafficking Act 
  • We are committed to confronting this crime through effective due diligence and risk assessment, raising awareness of modern slavery and collaborating to protect the most vulnerable groups of people. 
  • Operate and promote a Whistleblowing policy, providing an open, transparent and confidential opportunity for employees to raise any concerns where slavery or human trafficking might be suspected.
  • Provide an additional open communication with Company director, Folorunsho Daniel Mafimisebi. 
  • Talk to Daniel is an email communication available to employees providing a direct and confidential link to the director. 

We have in place systems to: 

  • Identify and assess potential risk areas in our supply chains.
  • Mitigate the risk of slavery and human trafficking occurring in our supply chains.
  • Monitor potential risk areas in our supply chains.
  • Protect whistle blowers. 
  • Investigate any reports of modern slavery practices. Should any such practices be proven, Proficient Community Care Services will terminate applicable contracts accordingly.

Performance indicators

We will know the effectiveness of the steps that we are taking to ensure that slavery is not taking place within our business or supply chain if:

  • Staff are trained in the awareness of modern slavery Act.
  • The company received no reports from employees, the public, or law enforcement agencies or local safeguarding teams to indicate that modern slavery practices have been identified

Safeguards

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring that no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our business. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. Proficient Community Care Services Limited will accept and take seriously concerns communicated anonymously. However, retention of anonymity does render investigations and makes validation more difficult and can make the process less effective. Individuals are therefore encouraged to put their names to allegations.

Any claims or allegations made which are found to be malicious or vexatious will result in disciplinary action being taken against the individual.

Responsibility for this Statement

The ultimate responsibility for the prevention of modern slavery rests with the Folorunsho Daniel Mafimisebi for ensuring that this policy and its implementation complies with our legal and ethical obligations. Managers at all levels are responsible for ensuring that those reporting to them understand and comply with this policy and are given adequate and regular training on it and the issue of modern slavery.

Assessment of effectiveness in preventing Modern Slavery

We understand that modern slavery risk is not static, and will continue our approach to mitigating this risk. We will assess the risk via our internal auditing processes.

This statement has been approved by the director of Proficient Community Care Services Limited, and will be regularly reviewed to ensure that Proficient Community Care Services Limited is compliant and meeting the requirements of the Modern Slavery Act 2015

 

Signed:

Folorunsho Daniel Mafimisebi

Director

Date 19/10/2021